Senior Laboratory Support Technician

This role is based at Fordham, Cambridgeshire, UK within Drug Development Solutions (DDS). 

With one of the world’s largest bioanalytical centres, recognised for leadership in science and technology, DDS has comprehensive capabilities for pharmacokinetic, immunogenicity and biomarker measurement that span LC-MS/MS, immunoassay and flow cytometry.  We routinely solve difficult method development challenges and have the capacity to support the largest, most complex protocols. Our Bioanalysis Department works together with pharmaceutical and biopharmaceutical companies in support of pre-clinical and clinical trials for a wide variety of clients and therapeutic areas. We use innovative analytical methodology and the expertise of our analytical scientists to speed up the discovery of new medicines. The Department operates a well-equipped laboratory compliant with GLP, GCP and GMP, and offers the opportunity to work with state of the art analytical instrumentation.

The Job (Senior Laboratory Support Technician - Operational)

The Lab Support team is responsible for delivering a range of services to our bioanalysis laboratories on site at Fordham, working to GxP regulations. Key activities are regular maintenance of bench top lab equipment, reagent preparation, glass washing and pipette checks which must be performed in accordance with SOP’s and recorded on our in-house LIMS.

The focus of this role is to support the work of operational teams by ensuring operational laboratory support service is completed to a high standard. Plan the day to day lab support service of a team of technicians, effectively organised and prioritise work to ensure operations labs are fully functional.


Key responsibilities include;

  • Plan and organise day to day work of a small team, working closely with your team coordinator and the wider Lab Support Team
  • Effectively prioritise workload of your team and respond positively to challenges and changing timelines
  • Perform laboratory support work including equipment maintenance and checks, pipette performance checks, glass washing and reagent preparation
  • Get involved in planning and implementing continuous improvement projects within Lab Support
  • Line management of junior team members
  • Training of other members of the team and department
  • Record keeping in compliance with GLP
  • Work closely as part of a team, supporting one another to achieve our customers goals

The ideal candidate will;

  • Be enthusiastic, proactive, and driven to go the extra mile to support our customers
  • Focus on quality, and possess an excellent attention to detail
  • Communicate effectively; explaining the outcome of experiments to peers and customers
  • Embrace our core values of Passion, Integrity, Respect, Curiosity and Brilliance

Skills Required

  • Previous experience in a laboratory environment
  • Previous line management experience is desirable
  • GCSEs (or equivalent) in Maths, English and Science
  • Good computer skills, with experience of using Microsoft Office software
  • Excellent organisational and time management skills

Life At Fordham

We have a state of the art purpose built facility within an open green countryside setting, with places to walk and relax outdoors, as well as a café on site.  At Fordham, we have friendly collaborative teams, dedicated to helping our customers to achieve their goals.  Every day is different; we are empowered to solve a range of scientific problems, and embrace continuous improvement.  Individually, and together, we take responsibility to progress projects, learn, and share best practice.  We help one another to progress and grow.  Together we build strong scientific teams, who celebrate success and make time to have fun.   We take care of our people, environment and community.


  • Flexible Working: we offer a flexible approach to work where you can adapt your working pattern to balance your home and work needs
  • Defined career progression, mentoring and support is offered, and personal development is encouraged
  • Excellent training and development opportunities for all employees
  • Wide range of flexible benefits, including a group personal pension plan, access to private medical care, cycle to work scheme, travel insurance and more
  • Regular organised social activities; summer fair, Christmas party, occasional food truck visits and other ad-hoc events and celebrations organised by our sports & social group
  • Pay band for this role is £21,600 to £27,850, dependent upon experience and skillset
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